Privacy Policy

Last updated: April 16, 2026

At Shivbandhan Matrimony LLP ("We", "Us", or "Our"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website.

1. Information We Collect

To provide effective matchmaking services, we collect the following types of information:

Personal & Contact Info

Name, gender, DOB, marital status, photographs, email, phone number, and residential address.

Matrimonial Details

Religion, caste, mother tongue, physical attributes, education, occupation, income, and family background.

Verification Documents

Optional or mandatory upload of Govt-issued IDs (Aadhar, PAN, Passport) for "Verified" badges.

Technical Data

IP address, browser type, device information, and cookies to improve website performance.

2. How We Use Your Information

Matchmaking: To display your profile to other registered members and suggest compatible matches.
Communication: To send alerts regarding matches, account updates, and promotional offers.
Verification & Personalization: To verify user authenticity, maintain safety, and improve website features.
Legal Compliance: To comply with legal obligations or law enforcement requests.

3. Information Sharing
& Disclosure

We do not sell or rent your personal information.

Other Users: They view your profile based on your privacy settings.
Service Providers: For operations like payment gateways and SMS.
Legal Necessity: If required by law or to prevent illegal activities.

4. Privacy Settings
& Control

We empower you with tools to control your privacy:

Photo Privacy: Visible to all, premium only, or accepted matches.
Contact Privacy: Control who can view your phone and email.
Profile Deletion: Instantly remove your entire profile from visibility.

5. Data Security

We employ industry-standard encryption, firewalls, and secure servers. However, no internet transmission is 100% secure.

6. Data Retention

We retain your data as long as your account is active, necessary for services, or required to comply with legal/tax obligations.

7. Cookies

Cookies enhance your experience by recognizing return visits. Disabling cookies may disable certain website features.

8. Your Rights (DPDP Act Compliance)

As a "Data Principal" under Indian law, you have the right to:

Access & Correction

Review and update your personal information at any time.

Withdraw Consent

Withdraw your consent for data processing by deleting your account.

Grievance Redressal

Lodge a complaint regarding data handling with our Grievance Officer.

9. Changes to this Policy

Shivbandhan Matrimony LLP reserves the right to update this Privacy Policy at any time. Significant changes will be notified via email or a prominent notice upon login.

10. Grievance Officer

As per IT Act 2000 & DPDP Act 2023

Entity: Shivbandhan Matrimony LLP

Address: Durga Prasad Apartments, S. No. 26/6, Flat No. 1, Above Udyam Vikas Bank, Hingne KD, Sinhagad Road, Pune 411051, Maharashtra, India

Email: info@shivbandhan.com

Phone: +91 9168319090